faqS


MINIMUM ORDER FOR MEAL PREP?

Currently the minimum order is 5. 

Find the price guidelines on the Menu.

FOOD DELIVERY?

Unfortunately at this stage delivery is not available. Collection is on Oxford Road, Reading.

DO YOU CATER?

Yes,  Private functions, birthdays, retreats ect. 

Please fill out an enquiry form for more information.

CAN I FREEZE THE FOOD?

Yes. If you wish to freeze the food, we recommend freezing as soon as you get home and then take out either the day before consumption or in the morning depending on when you want to eat the meal. 

Freeze for no longer than a week as the nutritional values will drop as food will go into a deep freeze 

HOW LONG CAN THE FOOD STAY IN THE FRIDGE?

up to 4 days. 

CAN I REHEAT THE FOOD?

Yes. We recommend you heat until food it’s piping hot before consuming.

terms &

conditions

 FOOD CAN BE FROZEN FOR UP TO 1 WEEK, AFTER THAT THE FOOD WILL GO INTO A DEEP FREEZE AND THE NUTRITIONAL VALUES WILL DROP. 

 MINIMAL FATS ARE USED IN THE PROCESS OF COOKING YOUR FOOD. FATS USED: COCONUT OIL/ EXTRA VIRGIN OLIVE OIL/SESAME OIL OCCASIONAL PLANT BASED BUTTER.

IT IS IMPORTANT TO STATE IF YOU HAVE ANY ALLERGIES IF YOU WISH FOR YOUR FOOD TO BE HALAL PLEASE ENSURE THIS IS MENTIONED WHEN ORDERING MEALS.

FLAVOURS CAN VARY WEEK-TO-WEEK DEPENDANT ON AVAILABLE STOCK WHEN PURCHASING THE PRODUCE.

COMPULSORY UP FRONT PAYMENT FOR NEW AND INCONSISTENT CUSTOMERS. 

AFTER PURCHASING YOUR CUSTOM MEAL PREP FROM SKG FLAVAS IT IS OF YOUR OWN RESPONSIBILITY TO ENSURE THAT YOUR FOOD IS KEPT IN A FULLY FUNCTIONING FRIDGE TO ENSURE THE USE BY DATE STAYS VALID. IT IS NOT SKG FLAVAS RESPONSIBILITY TO CHECK IF YOU HAVE SUFFICIENT APPLIANCES

SKG FLAVAS RECOMMENDS THAT THE FOOD IS HEATED UNTIL PIPING HOT BEFORE CONSUMPTION.

REFUNDS ARE CURRENTLY UNAVAILABLE, IF YOU HAVE A COMPLAINT PLEASE CONTACT VIA EMAIL AND THERE MAY BE THE POSSIBILITY OF A CREDIT NOTE. 

THE OFFER THATS STANDS FOR RECYCLING YOUR BOXES IS ONLY VALID IF YOU'RE PAYING FULL PRICE. IF YOU'RE RECIEVING A DISCOUNT ON YOUR WEEKLY MEALS YOU ARE NOT ELIGABLE TO RECIEVER FURTHER MONEY/DISCOUNTS OFF.  SKG FLAVAS STILL ASKS THAT YOU PLAY YOUR PART IN HELPING THE ENVIRONMENT BY RETURNING YOUR BOXES.

YOU WILL BE PROVIDED WITH A TIME SLOT ON THE DAY OF COLLECTION. IF YOU CANNOT COLLECT IN THIS GIVEN TIME, COLLECTION ON THE FOLLOWING DAY CAN BE ARRANGED. 

WE ASK THAT YOU ARE MINDFUL AND COMMUNICATE SO WE CAN WORK TOGETHER EFFICIENTLY. ​



THANK YOU